Why Choose Navigant Technologies?

Navigant Technologies Private Limited (NTPL) is a global outsourcing firm headquartered in New Delhi, India. It was founded in 2003 with a single mission of delivering high-quality services for clients looking to outsource their business operations. Navigant is an ISO 9001:2008, ISO 14001:2004, ISO 20001:2011, and ISO 27001:2005 certified company. We hold the prowess to handle industries like Financial Services, Media & Entertainment, Healthcare, Utilities & Energy, Automotive, Travel and Leisure, Ecommerce, and Telecommunications

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Why Choose Navigant Technologies?

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Work Experience

Experience in BPO

Preferred date and time for a call from our Team

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Current Opportunities

Customer Support Executive

Only For Arabic Language Speakers

Customer Support Executive

  • We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
  • Candidates with min 1-year experience with pleasing personality, good communication skills and persuasive skills.
  • Should be comfortable in working 24*7 support.
  • Should have an experience into Inbound, Outbound calls, Email and live chat support.
  • Male & Female with age min 21 years old.
  • Language Preference: Arabic + English.
  • Education – The candidate(s) needs to be a min. Diploma/Degree Holder in any particular field of study.
  • Should have worked in a strict SLA environment with a high degree of ownership for business metrics.
  • Should have worked in a strict SLA environment with a high degree of ownership for business metrics.
  • Comfortable working in early-stage, cross-functional setups

Inside Sales Manager/Executive

CTC 3-6 lacs PA + Incentives
  • Responsibilities for IT: Sales for products like MS365, Call Center Dialer, Zoom, Network Security, PRI/SIP/ILL/MPLS.
  • Demand Creation, Opportunity Analysis, Opportunity Validation and Qualification, Solution Design and Proposal Creation Proposing, Contracting and Order Management.
  • Identify and qualify new business prospects by determining if the prospect matches the assigned business segment's services and qualifications, outlining opportunities and benefits of pursuing a relationship.
  • Establish an excellent working relationship with clients, continuously striving to improve the business relationship and level of overall service that the business segment is providing.
  • Ability to do presentations and Demos to the clients.
  • End to End sales process to be managed with a target of 20 lacs/month.

Customer Service

  • Min 6 months to 1 Year of BPO Experience
  • Excellent Communication Skills in English
  • Should be versed in MS Office: Excel, Word Pad etc.
  • Typing Speed: 20-25 WPM
  • Good Customer Handling Skills