Navigant HR Services

Recruitment Process Outsourcing

Recruitment Process Outsourcing is a form of business process outsourcing (BPO) where an employer transfers all or part of its recruitment processes to an external provider. At Navigant, our approach to RPO services is consultative and customizable along with offering recruiting outsourcing services in the traditional sense. An essence of services offered by us is as follows:

• Candidate research
• Compliance tracking
• Reporting and Audits
• Hiring Manager Training
• Process Mapping
• Technology Consulting
• Third Party Vendor Management

Some Features Of Our RPO Services Include

• Serving as a global & Local service provider – covering all your global or specific locations through our strong global presence in North America, Canada and Europe
• End to end or project based RPO services
• Complete program management enabled by our technology platform
• Significant cut in effort and cost, improvement in company’s time to hire, hire of quality candidates, provision of verifiable metrics, enhanced reporting and visibility, better process compliance, etc

Presently, Navigant is working with a consortium of India’s 4 largest companies to hire up to 5000 employees for implementation of a Corporate Social Responsibility program determined by the group. Today, talent acquisition as a function has become closely aligned with Marketing and PR. Navigant’s Talent acquisition professionals are skilled not only in sourcing tactics, candidate assessment, and compliance and hiring standards, but also in employer’s branding practices. Our talent acquisition professionals often craft the unique company message around the approach

Permanent & Contract Staffing

Navigant is well placed to service the Permanent and Contract staffing needs of its clients with an option to place candidates either on clients’ or Navigant’s payrolls. We are at the centre of connecting people with employment opportunities. With our permanent staffing solutions embedded in our deep understanding of business processes and concerns, organisations can rely on us to access the highly specialised talent they need to create a sustainable competitive advantage. For the last five years, Navigant has been conducting recruitment processes for a company which results in the hiring of 1500 candidates annually in the area of accounting, sales, back-office and customer service. Moreover, the landscape of the global workforce is changing, favouring a shift toward the flexibility of contract work. For those companies seeking to tweak their workforce as per cyclical or project needs, or those facing hiring as an ongoing challenge, Navigant offers flexible, effective and short/ long term staffing solutions. With access to an extensive and specialised database of freshers and experienced candidates, we can meet your immediate needs with a quick timeline.

HR Analytics

Human Resource Analytics refers to applying analytical processes to the HR department of an organisation in the hope of improving employee performance and therefore getting a better return on investment. Navigant’s deep-rooted HR domain expertise and foundation in statistics to read and interpret your HR data give you insights beyond the obvious parameters. Our HR Analytics practice uses an effective process that involves understanding the organisation’s data points, reviewing and cleansing the data, interpreting and drawing inferences, generating trend analysis and Reporting and Business Impact. This way, from attracting and retaining top talent, to accurately forecasting future staffing needs and improving employee satisfaction, Navigant’s HR Analytics services empower organisations to align HR metrics with strategic business goals.

Internal Communication

A vital pillar for the success of employee engagement and motivation is consistent and transparent communication between the employer and the employee. It starts with onboarding of fresh hires and continues through the year, taking many forms, including: benefit handbooks, total compensation statements, newsletters, one on one meetings, group meetings, videos, webinars, posters, payroll stuffers & benefit websites. Navigant helps you focus on the smooth running of your business, while we take charge of conveying your company culture & values to your employees and staying on top of their concerns.

Training and Development

Through our Training and Development solutions, we partner with clients to deliver a wide range of customised, onsite and offsite learning solutions, including management and employee training, leadership development and skills upgrade training. Our wide variety of training topics include:

• Organisational success – Building positive communication skills, developing effective teams, negotiation skills, time management, cross-functional communication, effective presentations and others
• Customer service – achieving premier customer satisfaction, developing superior sales strategies, enhancing telephone and in-person meeting techniques, voice and accent training, etc
• Human Resources – interviewing skills, new manager/supervisor training, performance appraisals, new language skill for employees, giving constructive feedback and counselling and others
• Leadership Development – budget management, conflict resolution, managing cultural change, business ethics, decision-making skills, team building, etc

Payroll Management and Tax Filing

Navigant offers a web-based Travel & Expense Management solution for enterprise-wide travel and expense automation. The system offers convenient, automatic and rapid processing of travel and related requests and claims by employees. Thus, enabling savings for the companies and increase in employee satisfaction. The system offers multiple benefits including the filing of claims and requests from anywhere globally, as well as easy multilocation consolidation of the same. It also streamlines backend processing services related to scrutinizing and validating invoices, accounting activities and processing claims. In addition, our web (clubbed with ticketing system), email and telephonic based help desk ensures rapid processes of approval and payments, helps employees track travelling details and gain access to their reimbursement history and company policies, while also allowing online tracking of requests and claims. In addition, Navigant also offers unique services such as planning project-based or regular itineraries for its clients.