Client Testimonials

“Navigant Technologies Private Limited is committed in providing quality services and products to its customers world-wide, meeting and exceeding their requirements at optimum costs, on time every time. We shall constantly strive to improve and enhance the status and intellectual levels of all concerned including team members through collective learning and sharing.” --- CEO


Quality At Navigant (ISO 9001 - 2008 certified)

At Navigant, we focus on improving customer experience 24/7. We accomplish this through our proven and innovative methodology for evaluations and surveys, reliable and valid data, and robust analysis of such data, right from the agent to the company-wide level.

The complete growth of B.P.O. Services at Navigant Technologies is based on the foundations of Process Excellence. Navigant, with a very strong focus on the quality of service delivery, continues to exceed the SLA levels and customer expectations.

Process excellence helps deliver quality implementations seamlessly and provides tangible benefits to clients and value to the stakeholders.

We are known for our entrepreneurial culture and have always invested generously in Quality Leadership. Navigant continuously encourages Invention, Reinvention and Creativity.

Navigant is certified for ISO 9001:2008 Quality management system by KVQA India (accredited to NORSK AKKREDIERING of Norway).

The certification assures that the stringent requirements of ISO 9001:2008 Quality management system are installed and implemented, ensuring that it produces results in terms of improved customer satisfaction, through better service and quality, and reduced cost of service delivery.

We have deployed Six Sigma methodologies across our organization since 2005 to achieve continuous process improvements.