India	:	+91 124 4387150
US & Canada Toll Free No.	:	+1 800 670 0329
Canada	:	+1 416 915 4246
UK	:	+44 208 588 0694

Inbound Customer Services

	Pre/Post Sales Customer Support

	Order Entry on incoming calls

	Customer Retention

	Order Tracking

	Refund Processing

	Out-Of-Hours Support
	Travel / Ticketing Management

Client Testimonials

"I have been speaking to Giorgia and the feedback coming from our quality team is that you are now doing an excellent job. I am very pleased to see that the standards are now so high. I am confident that we will be able to start working on a wider range of projects together now in the future."

Matthew Brown

Navigant Technologies Pvt. Ltd.

Contact	:	info@navigant.in
India	:	+91 124 4387150
US & Canada Toll Free No.	:	+1 800 670 0329
Canada	:	+1 416 477 2173
UK	:	+44 208 588 0694

Refund Processing

Navigant can answer incoming calls of your customers calling in for a refund.

These calls are generally from irate customers and have to be dealt with a sense of maturity as the customer can sometimes be very compelling and demand a disproportionate refund wherein the customer service agent has to explain logically what the refund value is going to be and process the same accordingly as per pre-defined policies.